OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
137 ratings and 91 comments received in the last 90 days.
17 April 2024
Jack, Jordan and Nathan were incredibly helpful, very responsive and made buying my new car an even more exciting experience. Thank you so much :-)
07 April 2024
Really happy with the handover for the car, Nathan gives a personalised experience which is why we keep coming back for more.
04 April 2024
very helpful staff
03 April 2024
Helped me to choose the right model for me. Ash was very knowledgable and explained everything but wasn't pushy.
31 March 2024
Always excellent service from Mini Centre team.
26 March 2024
Very easy and simple process
26 March 2024
Great service
25 March 2024
The service we received from Phil Butler and Nathan Chapman was first class. Phil was very patient and helpful while we were discussing models and options and nothing was too much trouble. Handover was very impressive with a great reveal and flowers.
25 March 2024
Nothing is too much trouble, I'm always kept informed of the progress of my order.
25 April 2024
Attentive members of staff and job done in a time.
25 April 2024
Did exactly what they detailed
23 April 2024
Good communication during the day with a video of vehicle checks, part required has been ordered quickly and already have a date in which Mini can correct the seat fault.
22 April 2024
Friendly staff and reasonable prices
19 April 2024
Efficient service but admin poor it took 3 phone calls to update my phone numbers on my account
18 April 2024
Even though we had a problem Sycamore dealt quickly and efficiently with it
18 April 2024
Problem was solved quickly
16 April 2024
On time , didn't take long . And thank you for synching my radio stations !
16 April 2024
No issues and car ready early
16 April 2024
Stamford excellent service
24 April 2024
As everyone at mini are amazing and excellent customer service and always keep you up to date Would not go anywhere else