OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
117 ratings and 82 comments received in the last 90 days.
11 September 2025
We were kept informed of the progress. At the handover it was emphasized that there was a lot of information to take in, and there would always be help by phone or visiting the seller.
09 September 2025
The handover is organised and is continued with the same Salesman for a smooth transaction.
09 September 2025
Helpful team
07 September 2025
Nathan was very helpful, I did not feel pressurised at any time & he was always very polite
06 September 2025
Friendly salesperson . I have brought all my minis with the same salesperson so continuity is important to me.
29 August 2025
All the above and dealt with my irritation at having to be vetted by the finance people despite having bought two Minis previously from Sycamore over the past six years, in a calming manner and helped me through this, so well done.
28 August 2025
We felt very valued as long standing customers
28 August 2025
Every question was answered clearly, lots of technical information to deal with and nothing was too much trouble. Dwain made sure I was happy with the information before moving on to the next process.
20 August 2025
Stress and trouble free purchase
21 September 2025
I am very pleased. They kept me informed of any work which needed to be done. My car feels so much better now.
21 September 2025
Always good friendly and knowledgeable staff at Sycamore.
20 September 2025
No problems
19 September 2025
All went to plan
18 September 2025
Car always received in immaculate clondition
17 September 2025
All good and completed for time promised.
15 September 2025
Work carried out quickly and wash on car was fab. Staff need some training on customer service
14 September 2025
Great customer service from booking on the phone , then visiting reception to hand the keys in , watching the health check video which is really helpful and then picking up our Mini after all sparkly and clean !
07 September 2025
As above ref-car, but I didn't have a waiting slot although my car was taken soon after I arrived. When the car was brought back to the car park no one came to sort things out so i could go. I feel i was ignored and could left alot sooner.
07 September 2025
Everyone so helpful
15 September 2025
See above