OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
141 ratings and 86 comments received in the last 90 days.
15 April 2025
Great communication
07 April 2025
Excellent as always.
03 April 2025
No pressure to buy a car . Just told what is on offer.
31 March 2025
The brand manager, sales executive and transaction manager were all professional and friendly.
29 March 2025
Attentive and helpful staff
28 March 2025
The whole process went extremely smoothly
27 March 2025
Always 1st class attention. Great service
26 March 2025
The staff were all helpful and friendly
15 March 2025
Sales executive Duane was superb, helpful and knowledgeable, nothing was too much trouble. If only MINi design/manufacturing team were as professional as Duane I would not be an unhappy customer
30 April 2025
Darren as always is a great communicator when it comes to explaining what has been done
30 April 2025
Everything was explained when I reported the fault, right down to the likely cost. The service team were very good as was Darren in reception.
30 April 2025
Jobs were completed on time and car came back cleaned, so thankyou.
29 April 2025
i was kept up to date and the issue was resolved within 2 days
28 April 2025
No reason not to.
28 April 2025
Everything was fine...just not tip marks cos of cost
23 April 2025
On time and all work done
23 April 2025
Great communication and customer experience with Sycamore
20 April 2025
Excellent service
17 April 2025
All good
27 April 2025
Really great team